Managed IT Services & IT AMC
Proactive support that keeps your technology reliable, secure and ready for business.
Liveware combines consulting, solution design, implementation and ongoing support to deliver practical technology outcomes aligned with your operating environment, security risks, budget and growth plans.
What we deliver
- Annual Maintenance Contracts for complete IT environments or selected systems
- Proactive monitoring of servers, networks, internet links, storage and critical devices
- Preventive maintenance, patching, health checks and performance optimization
- Remote and onsite technical support based on the agreed service plan
- Incident management, service requests and escalation coordination
- User administration, device onboarding and secure offboarding
- Endpoint protection, vendor coordination, asset inventory and warranty tracking
- Monthly service reporting and recurring-issue improvement recommendations
Business outcomes
- Reduced unplanned downtime and faster issue resolution
- Predictable support costs and clearer service ownership
- Improved system performance, security and user productivity
- Better visibility into assets, risks and future investment needs
Looking for an IT AMC company in Dubai or managed IT services across the UAE and GCC? Liveware provides flexible support plans for offices, hospitality, retail, education, healthcare, warehouses and multi-site organizations.
Speak with our technology team about your current environment, risks, priorities and growth plans.
IT Support & Service Desk
Responsive help for users, devices, applications and business-critical systems.
Liveware combines consulting, solution design, implementation and ongoing support to deliver practical technology outcomes aligned with your operating environment, security risks, budget and growth plans.
What we deliver
- Remote helpdesk support for user incidents and service requests
- Onsite engineer visits when physical intervention is required
- Desktop, laptop, printer and peripheral troubleshooting
- Windows, macOS and common business software support
- Email, Microsoft 365 and collaboration application assistance
- Server, network, Wi-Fi and internet troubleshooting
- User accounts, password resets and access management
- New employee setup, secure offboarding and software installation
- CCTV, PABX, access control and connected-system support
- VIP support options, reporting and knowledge-base development
Business outcomes
- Faster recovery from user and system issues
- One accountable contact for multiple technology problems
- Consistent support across departments and locations
- Less disruption for internal teams and business operations
Liveware provides business IT support in Dubai, Abu Dhabi, Sharjah and other UAE locations, with regional support coordination for GCC offices and branch networks.
Speak with our technology team about your current environment, risks, priorities and growth plans.
Cybersecurity & Network Security
Protect your users, devices, data and business operations from evolving threats.
Liveware combines consulting, solution design, implementation and ongoing support to deliver practical technology outcomes aligned with your operating environment, security risks, budget and growth plans.
What we deliver
- Cybersecurity assessments and risk-based improvement planning
- Next-generation firewall implementation and policy optimization
- Endpoint protection, anti-malware and detection capabilities
- Email security, anti-phishing and spam protection
- Multi-factor authentication and identity-access improvements
- Network segmentation, secure VLANs and guest-network isolation
- VPN and secure remote-access solutions
- Web filtering, application control and secure internet access
- Wireless security and network access control
- Vulnerability remediation, security monitoring and incident escalation
- Backup protection, ransomware resilience and security-awareness guidance
Business outcomes
- Reduced exposure to ransomware, phishing and unauthorized access
- Improved visibility and control across the technology environment
- Stronger protection for hybrid work and multi-site operations
- A practical roadmap for cybersecurity maturity
Liveware delivers cybersecurity solutions, firewall installation and network security services for organizations in Dubai, across the UAE and throughout GCC markets.
Speak with our technology team about your current environment, risks, priorities and growth plans.
IT Infrastructure, Data Centre & Virtualization
Modern infrastructure designed for performance, resilience and growth.
Liveware combines consulting, solution design, implementation and ongoing support to deliver practical technology outcomes aligned with your operating environment, security risks, budget and growth plans.
What we deliver
- Infrastructure assessments, capacity planning and modernization roadmaps
- Physical and virtual server design for Windows and Linux workloads
- Rack, tower and blade-server deployment
- SAN, NAS and scalable storage platforms
- Server virtualization, consolidation and workload migration
- Virtual desktop and application virtualization
- Data-centre and server-room design and rack planning
- High-availability architecture for critical workloads
- Application, database, file and email platform migration
- Documentation, diagrams, asset records and lifecycle planning
Business outcomes
- Higher availability and better application performance
- Reduced hardware sprawl and improved utilization
- A scalable foundation for cloud, data and business applications
- Clear documentation and easier long-term management
For organizations seeking an IT infrastructure company or data-centre solutions provider in the UAE, Liveware delivers server, storage and virtualization projects across Dubai, Abu Dhabi and the wider GCC region.
Speak with our technology team about your current environment, risks, priorities and growth plans.
Cloud Solutions, Microsoft 365 & Hosting
Secure cloud services that improve collaboration, flexibility and business continuity.
Liveware combines consulting, solution design, implementation and ongoing support to deliver practical technology outcomes aligned with your operating environment, security risks, budget and growth plans.
What we deliver
- Cloud readiness assessment and adoption roadmap
- Microsoft 365 setup, migration, licensing and administration
- Exchange Online and business email migration
- SharePoint, Teams and OneDrive secure collaboration
- Identity management, MFA and conditional-access guidance
- Public, private and hybrid cloud architecture
- Cloud virtual machines, storage and application hosting
- Cloud backup, retention and recovery solutions
- Secure email hosting, domain services and application integration
- License optimization, governance, monitoring and support
Business outcomes
- Secure access to business tools from approved locations
- Improved collaboration for office, remote and regional teams
- Reduced dependency on aging onsite infrastructure
- Better scalability, resilience and cloud-cost visibility
Liveware provides cloud solutions and Microsoft 365 migration services in Dubai and across the UAE, with cloud consulting and support for organizations operating throughout the GCC.
Speak with our technology team about your current environment, risks, priorities and growth plans.
Backup, Disaster Recovery & Business Continuity
Protect critical data and restore operations with confidence.
Liveware combines consulting, solution design, implementation and ongoing support to deliver practical technology outcomes aligned with your operating environment, security risks, budget and growth plans.
What we deliver
- Backup assessment and recovery-readiness review
- Application-consistent backup for servers and business systems
- Virtual-machine, file, database and Microsoft 365 backup
- Local, cloud and hybrid backup architecture
- Immutable and protected backup options
- Snapshot, disk-based and archival solutions
- Offsite replication and disaster-recovery planning
- Recovery-time and recovery-point objective definition
- Backup monitoring, failed-job remediation and restore testing
- Business continuity planning, retention and archival
Business outcomes
- Lower risk of permanent data loss
- Faster and more predictable recovery
- Clear recovery priorities for critical applications
- Stronger continuity for multi-site and regional operations
Liveware delivers cloud backup, disaster recovery and business continuity solutions for UAE businesses and GCC organizations that need reliable protection across offices, servers, applications and cloud platforms.
Speak with our technology team about your current environment, risks, priorities and growth plans.
Networking, Wi-Fi & Communication Systems
Reliable connectivity for offices, branches, facilities and hybrid teams.
Liveware combines consulting, solution design, implementation and ongoing support to deliver practical technology outcomes aligned with your operating environment, security risks, budget and growth plans.
What we deliver
- Network assessment, redesign and performance optimization
- Routing, switching and enterprise network implementation
- Structured cabling, fiber links, patch panels and rack organization
- Secure office and enterprise Wi-Fi deployment
- Wireless surveys, coverage planning and access-point optimization
- Guest, staff and device-network segmentation
- Multi-site connectivity, VPN and branch-network design
- Internet-link redundancy and failover
- Network monitoring, configuration backup and documentation
- IP telephony, PABX, unified communications and meeting-room integration
Business outcomes
- Stable, secure connectivity with fewer performance issues
- Improved wireless coverage and user experience
- Better separation of staff, guest and device traffic
- Scalable connectivity for branches and regional expansion
Liveware provides enterprise networking, structured cabling and Wi-Fi solutions in Dubai and across the UAE, with support for multi-location businesses throughout the GCC.
Speak with our technology team about your current environment, risks, priorities and growth plans.
CCTV, Access Control & Integrated Security
Integrated protection for people, property, assets and operations.
Liveware combines consulting, solution design, implementation and ongoing support to deliver practical technology outcomes aligned with your operating environment, security risks, budget and growth plans.
What we deliver
- Site assessment, camera planning and surveillance design
- IP CCTV cameras, recording and secure remote viewing
- Video retention planning, storage sizing and health monitoring
- Card, credential, biometric or mobile access control
- Visitor access, intercom and entry management
- Turnstile, barrier and gate-management integration
- License-plate recognition and vehicle-access options
- Centralized monitoring for multiple buildings or branches
- Integration with alarms, lighting and building automation
- Preventive maintenance, upgrades, documentation and training
Business outcomes
- Improved visibility and control across premises
- Faster investigation of incidents and access events
- Reduced reliance on disconnected security systems
- Scalable protection for offices, hotels, retail and warehouses
Liveware is a CCTV and access control systems integrator in Dubai, providing surveillance, gate management and integrated security solutions across the UAE and GCC.
Speak with our technology team about your current environment, risks, priorities and growth plans.
Business Applications, ERP & Business Intelligence
Connect processes, improve visibility and make better decisions.
Liveware combines consulting, solution design, implementation and ongoing support to deliver practical technology outcomes aligned with your operating environment, security risks, budget and growth plans.
What we deliver
- ERP assessment, selection, implementation and customization
- Finance and UAE VAT-ready accounting solutions
- Sales, CRM and customer-service applications
- Inventory, purchasing, warehouse and supply-chain workflows
- Project, job-costing and service-management solutions
- HR, attendance and employee self-service integrations
- Workflow automation and approval processes
- Data migration, master-data preparation and integration
- Management dashboards and business intelligence reporting
- Mobile access, training and post-go-live support
Business outcomes
- Standardized processes across teams and locations
- Improved financial and operational visibility
- Less manual work, duplicate entry and reporting delay
- A scalable application foundation for growth
Liveware provides ERP, accounting software and business intelligence solutions for companies in Dubai, across the UAE and GCC, including multi-company and multi-location operations.
Speak with our technology team about your current environment, risks, priorities and growth plans.
Web Development, Hosting & Digital Solutions
A secure, credible and high-performing digital presence for your business.
Liveware combines consulting, solution design, implementation and ongoing support to deliver practical technology outcomes aligned with your operating environment, security risks, budget and growth plans.
What we deliver
- Corporate website strategy and content planning
- Responsive website design and development
- Landing pages, enquiry forms and lead-capture journeys
- Domain registration, DNS management and SSL
- Secure web hosting, monitoring and backup
- Website migration and performance optimization
- Technical and on-page SEO implementation
- Analytics, Search Console and conversion tracking
- CMS training, maintenance and security updates
- CRM, email, payment and business-application integration
- Search-friendly UAE and GCC location and service pages
Business outcomes
- A professional digital presence aligned with the brand
- Better performance, security and mobile experience
- Improved lead capture and measurable customer journeys
- A stronger foundation for organic search visibility
Liveware provides professional website development, secure hosting and SEO services in Dubai for organizations targeting customers across the UAE, Saudi Arabia, Qatar, Oman, Bahrain and Kuwait.
Speak with our technology team about your current environment, risks, priorities and growth plans.
Smart Home & Building Automation
Comfort, convenience, energy efficiency and control in one connected system.
Liveware combines consulting, solution design, implementation and ongoing support to deliver practical technology outcomes aligned with your operating environment, security risks, budget and growth plans.
What we deliver
- Smart lighting scenes, schedules and occupancy control
- Curtain, blind and shading automation
- Air-conditioning and climate-control integration
- Smart locks, access and visitor-entry integration
- Gate, garage and barrier automation
- Television, audio and entertainment control
- CCTV, alarm and security-system integration
- Energy monitoring and consumption-reduction automation
- Mobile and tablet control
- Design for new builds and existing properties
- Programming, testing, handover, training and maintenance
Business outcomes
- Simpler control of connected systems
- Improved comfort, security and energy efficiency
- A consistent experience across rooms and properties
- Scalable automation that evolves with the property
Liveware provides smart home automation and building automation solutions in Dubai and across the UAE, with project support for villas, apartments, offices and hospitality properties throughout the GCC.
Speak with our technology team about your current environment, risks, priorities and growth plans.
IT Consulting, Procurement & Asset Management
Make better technology decisions with clear standards, lifecycle control and commercial visibility.
Liveware combines consulting, solution design, implementation and ongoing support to deliver practical technology outcomes aligned with your operating environment, security risks, budget and growth plans.
What we deliver
- Technology assessments, audits and improvement roadmaps
- IT strategy, budgeting and multi-year lifecycle planning
- Solution comparison, vendor evaluation and bill-of-quantity preparation
- Hardware, software and license procurement coordination
- Standards for devices, networks, security and branches
- Asset inventory, ownership and location tracking
- Warranty, maintenance and renewal tracking
- License review and subscription optimization
- New office, relocation and branch-opening planning
- Project management, documentation and handover standards
- Refresh planning and secure end-of-life disposal guidance
Business outcomes
- Better control of technology cost, risk and standardization
- Fewer unsupported or inconsistent systems
- Improved audit readiness and asset visibility
- More confident procurement and investment decisions
Liveware provides IT consulting, technology procurement and asset management services for businesses in Dubai, across the UAE and for regional operations throughout the GCC.
Speak with our technology team about your current environment, risks, priorities and growth plans.
